NET enables the management of breakdowns from the time of the first report to the elimination of the fault in a form. In this case, not only the date, location and suspected faulty network element are managed, but also the employee who received the breakdown and the technician who executed the breakdown repair order, if an order became necessary.
A breakdown can be set with different work steps starting from a connector for an FO network or a pin for a TP network.
Start the workflow in Workflow Explorer > TP workflows > Detect breakdown (from pin) by double-clicking it, from the context menu or by clicking the button in the lower right area of the workflow explorer:
or in the pin form via the “Edit” menu.
If you start the workflow in the Workflow Explorer, you will be prompted to select the TP terminator in the graphic:
The pins present in the terminator are displayed and one of them can be selected.
The “Set marker/breakdown” dialog then opens.
If you start the workflow in the Edit menu of a pin, this dialog opens immediately
1. In this case, the user is shown the maximum network path length (including all connected objects) from the pin.
2. The distance of the breakdown from the pin determined from the measurement is entered here.
Press to confirm the input.
3. The form for the breakdown opens.
The breakdown can be corrected in the “Edit” menu item in the Breakdown form.