Question
What should I do if the following error message appears: “The user has an incomplete hierarchy configuration.”
Suggested solution
If you receive this error message, the hierarchy mode setting is missing from the customer details.
| To set this option, click the “Change” button in the Accounting section. | |
| If a hierarchy tree is available, you can select the appropriate entry from it. Otherwise, select the “Unallocated” entry and then click “OK”. | |
| After that, you must confirm the changes to the customer details by clicking “Save.” |